“I called Action Duct to come out and clean hallway fans/exhausts of a 7 unit apartment building that has been neglected for decades. The appointment for the initial inspection was 9:00 a.m. By 9:45 a.m. nobody had showed nor called. After calling the company, they had the technician call me to give me an update. He told me he would arrive in 10 minutes. 15 minutes later, he called to tell me that his navigation took him to the wrong address. He was in Chatsworth — I’m in Century City. I decided to look past that initial … blunder, and hired Action Duct to do the work with the understand that the whoever was assigned to the do the initial inspection would not be assigned perform the work. One of their technicians, Mr. Andrew Farr, came out, on-time (early even), and did one heck of a job. He was friendly and courteous, and answered all of my questions. He did all the work really well, showed me before and afters, and cleaned up after himself. I wouldn’t hesitate to work with Action Duct again, (if fact, I’m hiring them to do another job), but make sure you ask to work with Andrew Farr! He was great.”